Testimonials

Performance Feedback

Quantity: Kate usually produces more work than expected and she often completes her work ahead of schedule. She demonstrates a strong commitment to increasing productivity and she works at a faster pace than normally expected for the position. Kate strives hard in the achievement of established goals.

Quality: The work Kate produces is usually highly accurate and thorough. She displays a strong dedication and commitment to excellence. She works hard to improve quality in her own work and promotes quality awareness throughout the organization. Kate often asks for feedback and uses it to improve her perforn1ance. She consistently and carefully monitors her work to ensure its quality.

Job Knowledge: Kate demonstrates a high level of competency in the skills and knowledge required. She learns and applies new skills quickly. She does an excellent job of keeping herself updated about current developments in her field and she needs a minimal mnount of supervision to fulfill her responsibilities. Kate displays a better than usual understanding of the interrelationship between her job and the jobs of others. She takes advantage of the resources and tools available to her.

Problem Solving: Kate identifies the existence of problems quickly. She is skilled at gathering and analyzing information from multiple sources. She addresses problem solving situations by analyzing options and developing several alternative solutions. Kate resolves or minimizes problems by addressing them in their early stages. In group situations, she contributes actively to help solve problems.

Communications: Kate displays very good verbal skills, communicating clearly and concisely. She demonstrates excellent written communications skills. She exhibits good listening skills and conprehends complex matters well. Kate is careful to keep others informed in a timely manner. When communicating, she is very good at selecting and using the most effective methods.

Initiative: Kate is quick to volunteer whenever others need help. On her own initiative, she frequently undertakes self-development activities. She often seeks out additional responsibilities beyond the normal scope of her job. Kate takes independent actions and appropriate, calculated risks. She is resourceful at taking advantage of opportunities. She has a good sense of when she may need assistance and does not wait too long to ask for it.

Adapability: Kate shows flexibility by adapting quickly to changes in her job and work environment. She easily balances competing demands on her time and she accepts criticism and feedback well. When a different approach or method is needed, Kate adjusts her style of working to fit most situations.

Planning & Organization: Kate excels at prioritizing and planning her work. She budgets her time for maximum efficiency and she accurately anticipates additional resource requirements. Kate organizes her work to achieve maximum efficiency. She rarely incurs problems in smoothly integrating changes into existing plans. She sets specific, ambitious goals and objectives for herself.

Cooperation: Her efforts to establish and maintain strong working relationships are outstanding. Kate is consistently tactful and considerate in her relations with others. She displays an upbeat, positive outlook and pleasant manner under even the most trying circumstances. She often extends herself more than required to assist and support her co-workers. Kate demonstrates and promotes cooperation when working in group situations and she takes an active role in resolving conflicts before they get out of hand.

Judgment: Kate confidently makes decisions in all areas of her job. Her decisions are on target and reflect her reliable, sound judgment skills. She can clearly explain the reasoning and provide good support for her decisions. She verifies that the appropriate people are included in the decision-making process and she can usually make decisions even under tight time frames.

Dependability: Kate responds promptly and reliably to requests for service and assistance. She follows instructions conscientiously and responds well to management directions. She assumes full responsibility for her own actions and outcomes. Her dedication to the job often exceeds normal expectations and she keeps her commitments without delay or follow up.

Innovation: Kate often displays creativity and original thinking beyond the expectations for her position. When faced with unexpected challenges, she is very resourceful. She generates many usable and ingenious suggestions for improving work. Kate has developed some highly innovative approaches and ideas.

American Forests

Kate is a Blockbuster "star" CSR when it comes to dealing with "guests." She helps in the training of new CSRs and makes sure policies are followed at all times.

100% knowledgeable in promotions, product and store layout. Good at suggesting product that is difficult to rent or sell, ie: art films, independent productions, etc.

Kate quotes from the Starmaker manuals continuously. She is the best trainer this store has.

Kate is a team player, always looking for ways to improve her performance and everybody elses as well.

Uses her computer to create checklists and other forms of literature to help in the daily function of the store.

Blockbuster Entertainment

Kind words from the UCB Pharma Sales Force

We will miss you. Thanks for "keeping things together" over the years. Best of luck!
Larry Groben, District Manager, Minneapolis

Congratulations on your new home and position. I wish you only the best. You have been a big help to me over the last 5+ years and I will miss you. Good luck in everything you do.
Patti Hagberg

It's been great working with you. I've really appreciated all the help you've given me over the past few years. Best wishes for your future in Washington DC.
Jennifer Williams

I wish you all of the best in your future. You have been a joy to work with during the last several years. You are a true professional - terrific follow-up - always pleasant - well organized, and simply a nice person to deal with. Best of luck on your relocation ... Thanks for a good working relationship.
Diane Schule, District Manager, Midwest CNS Team

YOU have been what EVERY company should have...a tremendous asset !!!...and for that, I sincerely thank you. Best of Luck to you in your future endeavors.
Dave Kodluk

You are an icon in the minds of us in the field. You will be truly missed. Best of luck with you move and your life in such an exciting city!
Terry Miller

It has been a pleasure working with you. You are a true professional and will be a valuable member of any organization. Good Luck,
Charlotte Warner

I just wanted to leave you a quick note to say thank you for all you have done for UCB and for me personally. You have saved me on more than one occasion with an open-territory sample order that I have overlooked. With the number of people you deal with, that is something!
I know that whatever you are going to be doing, you will do it well. Their gain is definitely our loss. I wish you all the best,
Charlie Aiken

...THANKS FROM THE BOTTOM OF MY HEART for YOUR FAITHFUL SUPPORT TO EACH OF US IN THE FIELD FORCES, ESPECIALLY THOSE OF US WHO ARE STILL NEW AROUND UCB...
Arnese Chambers

Acknowledgements

Store Employee of the Month
District Employee of the Month
Store Manager Candidate
Blockbuster Entertainment